State Health Insurance Resources

Texas (TX)

Find help with health insurance problems, appeal denials, and access assistance programs in Texas.

Texas Department of Insurance

Your state insurance department can help you understand your rights, file complaints against insurers, and access external review processes.

Consumer Hotline: 800-252-3439
File a Complaint: File a complaint online

Consumer Assistance Programs

Free programs that can help you understand your health coverage options and resolve insurance problems.

Consumer Assistance
Texas Department of Insurance Consumer Help Line

Phone: 800-252-3439

Visit Website
SHIP (Medicare Assistance)
Texas Health Information Counseling and Advocacy Program (HICAP)

Phone: 800-252-9240

Visit Website

Medicaid Resources

Texas Health and Human Services Commission (Texas Medicaid)
Medicaid Ombudsman

Texas HHS Office of the Ombudsman - Managed Care Assistance

Phone: 866-566-8989

Learn More

External Review Available

Texas offers an independent external review process for health insurance denials. This is a free or low-cost way to have your denial reviewed by an independent third party.

Learn About External Review

Additional Resources

Other organizations that may be able to help with health coverage issues.

Texas RioGrande Legal Aid

Free legal services in South and West Texas

Lone Star Legal Aid

Free legal services in East Texas

Every Texan

Health care policy research and consumer advocacy

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Disclaimer: The information on this page is provided for informational purposes only and may not be current. Contact information and program details change frequently. Please verify current details directly with each organization. Fight Health Insurance is not affiliated with any government agency or the organizations listed on this page. This is not legal advice.