Decode Your Denial

Explain My Denial

Paste your denial letter below and our AI will help you understand what it means and guide you through next steps.

Enter Your Denial Letter & Information

Upload an image or PDF of your denial letter (max 20MB per file). Our OCR will extract the text for you.
Tip: Include the entire denial letter for best results. Look for sections about reasons for denial, medical necessity, or coverage exclusions.

Your Information

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Terms & Agreements

Please provide specific details about your referral source if applicable

AI Model Options

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We prefer using our own FHI models when possible. When enabled, external AI providers may be used as a fallback if our models are unavailable. Note that your conversation data will be sent to these third-party services.

Our AI Can Help With These Common Denial Types

Medical Necessity

When insurance claims treatment isn't medically required.

Prior Authorization

When required approval wasn't obtained beforehand.

Coding/Billing Errors

When medical codes don't match coverage.

Policy Exclusions

When treatment is specifically excluded from your plan.

Experimental Treatment

When insurance considers treatment unproven.

And More

Out-of-network, step therapy, cosmetic procedures, and other denial reasons.

Disclaimer: This tool provides general information about denial letters and is not legal or medical advice. Always consult with healthcare professionals and review your specific insurance policy.