State Health Insurance Resources

North Carolina (NC)

Find help with health insurance problems, appeal denials, and access assistance programs in North Carolina.

North Carolina Department of Insurance

Your state insurance department can help you understand your rights, file complaints against insurers, and access external review processes.

Consumer Hotline: 855-408-1212
File a Complaint: File a complaint online

Consumer Assistance Programs

Free programs that can help you understand your health coverage options and resolve insurance problems.

Consumer Assistance
North Carolina Department of Insurance Consumer Services

Phone: 855-408-1212

Visit Website
SHIP (Medicare Assistance)
NC Seniors' Health Insurance Information Program (SHIIP)

Phone: 855-408-1212

Visit Website

Medicaid Resources

NC Department of Health and Human Services (NC Medicaid)
Medicaid Ombudsman

NC Medicaid Ombudsman

Phone: 877-201-3750

Learn More

External Review Available

North Carolina offers an independent external review process for health insurance denials. This is a free or low-cost way to have your denial reviewed by an independent third party.

Learn About External Review

Additional Resources

Other organizations that may be able to help with health coverage issues.

Legal Aid of North Carolina

Free legal services for eligible North Carolinians

Need Help With a Health Insurance Denial?

Our free AI-powered tool can help you generate a compelling appeal letter in minutes.

Disclaimer: The information on this page is provided for informational purposes only and may not be current. Contact information and program details change frequently. Please verify current details directly with each organization. Fight Health Insurance is not affiliated with any government agency or the organizations listed on this page. This is not legal advice.