Understanding Your Medication Continuity of Care Exception Denial
Insurance plans frequently change their formularies (drug lists), sometimes removing medications that patients are already taking or moving them to higher cost-sharing tiers. Federal regulations and many state laws protect patients by requiring insurers to grant continuity of care exceptions when a formulary change would disrupt ongoing treatment. This page helps you understand your rights and appeal for continued coverage.
Common Reasons for Denial
- ! Drug removed from formulary — preferred alternative available
- ! Drug moved to non-preferred or specialty tier with higher cost-sharing
- ! Step therapy required before covering your current medication
- ! Insurer claims equivalent medication is available
- ! Mid-year formulary change with insufficient notice
- ! Prior authorization now required for previously covered drug
How We Help
We help you document how long you've been taking the medication, your treatment history and response, why switching would be medically harmful, and cite the federal and state laws that protect you from disruptive formulary changes. We also help you request a medical exception based on continuity of care.
Some Types of Evidence We Can Use For Supporting Your Appeal
✓ Often health plans must have a transition policy when drugs are removed from formulary, and patients have the right to request a medically necessary exception.
✓ Many states have enacted non-medical switching laws that protect patients from being forced to change medications that are working well, especially for conditions like cancer, HIV, epilepsy, and mental health.
✓ Clinical research shows that medication switching can lead to adverse outcomes, treatment failures, and increased healthcare costs — supporting the medical necessity of continuity of care.
Frequently Asked Questions
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Disclaimer: Fight Health Insurance is not affiliated with, endorsed by, or partnered with any pharmaceutical manufacturer, healthcare provider, medical device company, or patient assistance program. All information provided is for educational and informational purposes only and does not constitute medical or legal advice. Please consult with your healthcare provider regarding treatment options and with your insurance company regarding coverage decisions.